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Wiltshire patients urged to have their say on hospital services

by admin | 2nd December 2013

Wiltshire patients urged to have their say on hospital services

The chief inspector of hospitals in England, Professor Sir Mike Richards, is inviting the public to tell his inspection panel what they think of the services provided by the Royal United Hospital (RUH) in Bath.

The hospital received a damning report by the independent Care Quality Commission after an inspection in June.

The CQC found in some of the older people’s wards that staff did not know how much fluid vulnerable patients had consumed, a patient was left in a soiled bed for ten minutes and staff had four different systems for recording patient information.

As a result, the CQC said the hospital needed to take action to meet standards in respect, involvement, care, welfare and safeguarding patients from abuse.

The CQC will return to the hospital on December 5 as part of a new wave of rigorous inspections. This will involve a significantly larger inspection team comprising clinical and other experts and trained members of the public.

Please click here to read more

 

By Jill Crooks, Wiltshire Gazette and Herald
Friday 29th November 2013

 

Page last updated: December 2nd, 2013 at 4:21 am